Public Liability Case Study Balcony Fall

by | Case Studies, Medical Negligence, NSW

Relevant Details

  • Age group:        50-55  
  • Injuries:             Lumbar Spine, Psychological
  • Occupation:      Labourer
  • Key issues:        Liability, Medico-Legal Evidence (IME)

Background

The claimant suffered a serious lumbar spine injury when they fell from a balcony whilst moving furniture into the property. The claimant suffered a serious laceration to the lumbar spine and, in the months that followed the fall, developed nerve issues which affected their lower limb function. 

Although the claimant was not in active employment at the time they were injured, the lumbar spine injury and associated lower limb radiculopathy significantly affected the claimant’s ability to perform basic tasks which would be expected in the workplace. This meant the claimant presented as a very unfavourable candidate on the labour market because of his ongoing symptoms and therefore his prospects of getting a job and returning to the workforce were substantially reduced.

Claims Process

  • After being discharged from hospital, the claimant acted promptly to gather relevant evidence from the incident site including photographs of fall location, video footage of the broken balcony, and witness statements.
  • The claimant notified the property owner of the incident who instigated their public liability insurer. The insurer then communicated with the claimant and managed the claim moving forward. This involved sending a factual investigator to the incident location and obtaining witness statements. 
  • The public liability insurer provided limited funding for the claimant to seek medical treatment in the form of orthopaedic specialist consultations, physiotherapy and pain relief medication. The claimant eventually reached the point of maximum medical improvement and was capable of being assessed for permanent impairment. 
  • The insurer invited the claimant to make an informal offer of settlement which the claimant thought was premature and sneaky. It was at this point the claimant consulted Main Lawyers for assistance with the claim. 
  • The parties then obtained their own independent medical examination (‘IME’) reports which presented varying expert opinions about the severity of the claimant’s injury, the cause of the ongoing symptomology, and the likely effect of the injury on their ability to work in the future. 
  • Once all relevant evidence had been obtained and exchanged, the parties agreed to participate in a settlement conference to see if the matter could resolve without the need for court proceedings and fortunately, a settlement agreement was reached. 
  • Due to efficient evidence gathering and a well-selected IME neurosurgeon, the claimant was able to avoid the costly exercise of commencing court proceedings and resolve their claim inside of 18 months from the injury date.

The Result

The claimant was able to resolve their matter for a compensation payment without the need to file the claim in the NSW District Court – something they really did not want to do. Not only did the early outcome provide the claimant with a financial benefit, but the claimant was extremely relieved to bring a close to the matter so that they could try and move on with their life.

This information is provided as a practical case study only. The outcome of each case depends on its own merits and the legislation that applies at the time.

Recent Articles

NSW Workers Compensation Commutation

Relevant Details Age group:        50-55   Injuries:             Lumbar spine, Psychological Occupation:      Labourer Key issues:        Commutation Eligibility Background The claim relates to a workplace injury resulting in a severe lumbar spine injury sustained...

NSW Workers Compensation Jurisdictional Dispute Case Study

Relevant Details Age group:        40-45   Injuries:             Lumbar spine Occupation:      Manager Key issues:        Jurisdiction (NSW/QLD) Background The claimant suffered a lumbar spine injury in a slip and fall incident that occurred whilst they were...

NSW Workers Compensation Changes: Psychological Injuries

On 1 July 2026, a raft of amendments to the NSW workers’ compensation legislation came into effect which have significantly changed the way the system deals with psychological injury claims.A New Definition: Relevant Events Under the new provisions, a worker’s...

What To Do If Your Insurance Claim is Denied

Insurance is meant to be a safeguard for when the unexpected or worst happens. Flood, car accidents, medical negligence, property damage, business claims, loss of life, injury and illness can all turn you and your family’s life upside down. So, what do you do if...

Table showing typical timeframes for Total and Permanent Disability (TPD) claims: 6–9 months for straightforward claims, 12–18 months for complex claims, and 18–24 months for contested claims.

How Long Does a TPD Claim Take and What Can Delay It?

Having Total and Permanent Disability (TPD) insurance gives you a financial lifeline if you’re forced out of work due to a serious injury or illness. Even if you have cover, you may not know how to make a claim or how long it will take to receive a payout if you’re...

Can you get workers compensation if the injury was your fault?

Every Australian worker has the right to work in a safe environment. To ensure this, your employer has a duty of care to you and all their workers. They must take all reasonable steps to keep you safe when they ask you to perform work.This duty of care applies no...

Case study – Total & Permanent Disability (TPD)

Relevant Details Age group:               50-55 Injuries:                    Wrists, Hands, Psychological Occupation:             Administrative Nature of Claim The claimant lodged a Total and Permanent Disability (TPD) claim through their superannuation fund...

Case study – NSW Work Injury Damages

Relevant Details Age group:               50-55 Injuries:                    Cervical Spine, Head, Psychological Occupation:             Manufacturing Nature of Claim The claimant suffered a significant injury to their cervical spine whilst working in their...

SETTLEMENT CALCULATOR

SERVICES

h

ARTICLES

CONTACT