If you’ve been injured in a car accident on the Gold Coast, Main Lawyers can help you understand your options and pursue the compensation you may be entitled to. We act for drivers, passengers, motorcyclists, cyclists and pedestrians injured in motor vehicle accidents across Queensland, working on a no win, no fee basis so there’s no financial risk in finding out where you stand.
Whether your insurer has denied your claim, made an offer that feels unfair, or the process has stalled and you’re not sure what to do next, our Gold Coast car accident lawyers can review your situation and explain your options in plain English. We handle the paperwork and communication with insurers, so you can focus on your recovery.
Who Can Make a Car Accident Claim in Queensland?
Eligibility to make a car accident claim in Queensland depends on the circumstances of the accident and the type of claim. Here’s who is generally covered.
HIT & RUN OR UNIDENTIFIED DRIVERS
If the at-fault vehicle can’t be identified, or you were involved in a hit and run, you may still be able to claim through the Nominal Defendant, a Queensland Government scheme covering accidents involving unregistered or unidentified vehicles. Time limits for these claims are shorter than standard CTP claims, so it pays to act quickly.
ACCIDENTS THAT HAPPEN AT WORK
If you were injured in a car accident while driving for work or travelling to or from work, you may have both a CTP claim and a WorkCover entitlement running at the same time. A lawyer can assess which claims apply and whether they can be pursued together.
DRIVERS INJURED BY ANOTHER VEHICLE
If you were driving a car, motorbike, truck or other vehicle that was hit by another driver, you may be able to make a CTP claim against the at-fault driver’s insurer, provided that driver was wholly or partly responsible for the accident.
PASSENGERS
Passengers, including pillion riders on motorbikes, can generally make a CTP claim regardless of which driver was at fault. As a passenger, you’re not considered at fault for the accident.
Pedestrians, cyclists and e-scooter riders
Pedestrians hit by a vehicle, and riders of bicycles, e-bikes or e-scooters injured in a collision involving a motor vehicle, may be eligible to claim against the at-fault vehicle’s CTP insurer, wherever the accident occurred.
What Injuries Can You Claim Compensation For?
Car accident injuries range from short-term soft tissue damage through to serious, long-term conditions. The type and severity of your injury affects how your claim is assessed.
- Head and brain injuries, including concussion, skull fractures and nerve damage
- Whiplash and neck injuries, the most common car accident injury in Queensland
- Back and spinal injuries, from general back pain through to spinal cord damage
- Chest injuries, including broken ribs and internal organ damage
- Psychological injuries, including anxiety, depression and PTSD linked to the accident
- Limb injuries, including fractures, ligament damage and, in serious cases, limb loss
Even where injuries seem minor at first, it’s worth seeing a doctor as soon as possible. Some conditions, particularly whiplash and psychological injuries, don’t appear until days or weeks later.
What Happens If Your Car Accident Claim Is Denied?
A denied claim doesn’t necessarily mean you’re not entitled to compensation. It usually means the insurer’s initial assessment needs to be reviewed. Common reasons insurers deny or dispute claims include disagreement over fault, questions about the extent of an injury, missing documentation, or a view that the claim falls outside the policy.
If your claim has been denied, you have options. You can request the insurer’s written reasons for the decision, ask for an internal review, or lodge a complaint with the Australian Financial Complaints Authority (AFCA) if the internal review doesn’t resolve things. A car accident lawyer can assess whether the denial holds up and advise on the strongest way to challenge it.
1
Free Initial Consultation
Speak with our principal lawyer about what happened, at no cost and with no obligation to proceed.
2
We Lodge Your Claim
We manage the paperwork and handle all communication with the relevant insurer or scheme on your behalf.
3
Evidence Is Gathered
Along with a police report and medical certificate, the insurer may request an independent medico-legal examination to assess your injury and its impact.
4
Offer, Negotiation or Court
Once assessed, the insurer will make an offer or reject the claim. We review any offer and advise whether it’s fair, and if a fair settlement can’t be reached, we can advise on next steps through to court.
What Compensation Can You Claim After a Car Accident?
There’s no fixed compensation amount for a car accident claim in Queensland. Every claim is assessed on its own circumstances, but compensation can generally cover:
- Medical and treatment costs, including hospital stays, surgery and specialist consultations
- Rehabilitation costs, such as physiotherapy and psychological counselling
- Lost income, both past earnings and estimated future loss where the injury has ongoing effects
- Pain and suffering, reflecting the physical and psychological impact of the injury
- Funeral costs and financial loss, where a family member has lost a loved one in an accident
How Long Do You Have to Make a Car Accident Claim?
Time limits for car accident claims in Queensland depend on the type of claim. For a standard CTP claim, you must notify the insurer within nine months of the accident, or within nine months of an injury first appearing if symptoms weren’t immediate. If the at-fault vehicle can’t be identified, you have three months to notify the Nominal Defendant.
If you engage a lawyer, your claim must be formally lodged within one month of your first consultation. Missing these deadlines can affect your ability to claim, so it’s worth getting advice as early as possible, even if the accident happened a while ago.
Why Choose Main Lawyers for Your Car Accident Claim
Main Lawyers is led by principal lawyer Lachlan Main, who graduated from the Queensland University of Technology with a Bachelor of Laws before being admitted as a Solicitor of the High Court of Australia. Over more than 10 years in practice, Lachlan has appeared in the Magistrates Court, District Court, Supreme Court and Court of Appeal, as well as federal courts and tribunals.
Our team also includes Associate Angelika Patras, who brings 25 years’ experience as a Nurse Practitioner to the legal team, giving genuine insight into the medical evidence that underpins injury compensation assessments, and Associate Joel Francis, a Gold Coast local admitted to the Supreme Court of Queensland in 2021, who has practised in personal injury and insurance law since admission.
Every car accident claim we take on runs on a no win, no fee basis, so you don’t pay legal fees unless your claim is successful. Some third-party costs, such as barrister fees, may apply if a claim is unsuccessful, and we discuss these with you upfront before any work begins.
Frequently Asked Questions About Car Accident Claims
Can I make a car accident claim if I was at fault?
You can’t make a CTP claim if you were 100% at fault. If you were only partially at fault, you may still be able to claim, though your compensation may be reduced. If you were wholly at fault and injured, you may be eligible for support through the National Injury Insurance Scheme Queensland (NIISQ), which covers treatment and care costs regardless of fault.
What if the other driver was uninsured or can't be identified?
You can still make a claim through the Nominal Defendant, a Queensland Government scheme that covers accidents involving unregistered, uninsured or unidentified vehicles. Time limits for these claims are shorter than standard CTP claims.
How long does a car accident claim take to resolve?
It depends on the complexity of your case. Straightforward claims with clear liability can settle within three to six months, while more complex or disputed claims can take over a year.
Do I need a lawyer to make a car accident claim?
You’re not required to use a lawyer, but insurers are experienced in assessing and negotiating claims, so having representation helps ensure your full entitlements are considered and any offer is fair. As we work on a no win, no fee basis, there’s no financial risk in getting advice first.
Can I claim if my injury appeared days or weeks after the accident?
Yes. Conditions like whiplash and psychological injuries often don’t appear immediately. In Queensland, the CTP time limit runs from when the injury first appears, provided it can be connected to the accident.
What should I do immediately after a car accident?
Seek medical attention as soon as possible, even if injuries aren’t immediately obvious. Report the accident to police if required, gather the other driver’s details and any witness information, and keep records of all medical treatment from the date of the accident.

