Steps to claiming personal injury compensation in New South Wales

by | Injury Compensation, NSW, Personal Injury

A physical or psychological injury can come out of nowhere and have a devastating impact on your health and your ability to earn an income.

In New South Wales, if this injury is caused by another person, you may be entitled to compensation for your loss. These are personal injury claims.

What is personal injury in NSW?

In NSW, the Civil Liability Act 2002 governs all personal injury claims. Under this law, you can claim compensation, usually from an insurer, for your loss due to your injury.

There are many personal injury types, but these are the main ones:

  • motor vehicle accident compensation – if you’re injured as a driver, passenger, pedestrian or other road user
  • workers compensation – if you’re injured or become ill as a result of your work (no matter who was at fault)
  • public liability compensation – if you’re injured in a public place due to someone’s negligence, including parks, public transport, shopping centres and offices
  • medical negligence compensation – if you’re injured or become ill as a result of negligence by a medical professional
  • total and permanent disability (TPD) payout – a lump sum payment if you can’t go back to work after any injury or illness. 

There are also lesser known personal injury types, such as product liability, sexual harassment, institutional sexual abuse and crime victim compensation.

Personal injury benefits

The aim of personal injury compensation is to prevent financial hardship while you take time off work to recover from your injury. Every case is different, and your payout amount will depend on factors like the nature and extent of the injury, how it happened, your age and how the injury will effect your quality of life.

Benefits are usually income payments (lost wages), and medical and rehabilitation expenses. For more serious injuries, you might be eligible for a lump sum payment for future lost earnings and permanent impairment.

You might also be able to claim pain and suffering compensation, except for workers compensation (unless you’re an emergency services worker). This is referred to as non-economic loss.

Why someone might have a personal injury claim

Many people believe that it’s easy to get compensation for a personal injury claim, but it’s actually not simple. To make a successful claim, you have to prove that:

  1. someone else caused the injury (except for workers compensation, which is a no-fault scheme)
  2. the person who caused the injury had a duty of care for you
  3. that person breached their duty of care through negligence
  4. that negligence directly caused harm to you
  5. you have suffered loss as a result.

There is also the question of how much you may have been responsible for the injury and whether you ‘assumed the risk’, meaning you knew or should’ve known it could happen.

How to claim for personal injury in NSW

This is the general process for making a personal injury claim in NSW:

  1. Report the incident or accident – For example, report to the police after a motor vehicle accident or your employer after workplace accident.
  2. See a doctor – Get treatment as well as medical reports, including medical certificates, from your doctor to support your claim. 
  3. Collect evidence – Gather the evidence you to need to prove your claim, such as witness statements, videos, photos, emails, etc.
  4. Submit the claim – Include all the required supporting documents and meet the strict timeframes.

The personal injury process can be a long and complex one, with many steps along the way. So it’s best to get legal expertise from the start to prevent delays. 

An experienced personal injury lawyer will work on your behalf to collect evidence, make the claim, negotiate with insurers and get you the settlement you deserve. They know all the pitfalls and will never miss a deadline.

Final settlement amount

As every personal injury case is different, it’s impossible to pin down an exact amount that you may be eligible to receive. The final amount depends on many factors, including:

If yours is a minor injury requiring only a short time off work and no ongoing issues, your settlement might be tens of thousands of dollars. 

But if the injury is more serious and requires surgery and a long period off work, or even prevents you working again in future, you may be eligible for hundreds of thousands or even more. 

An experienced personal injury lawyer, like Main Lawyers, can get all these details from you and give you an idea of what you’re entitled to.

Reasons why you should seek legal help

A personal injury expert knows all the questions to ask to ensure you get everything you deserve. Never assume you’re not eligible for anything.

If you think it’s too late to claim, it’s worth checking, as we’ve had several situations where we’ve been able to claim for injuries that happened years ago.

Similarly, we’ve helped people who have had part or all of their claim rejected. Many people just accept the insurer’s denial without questioning it, but there may be some things you can do to challenge the rejected claim – other avenues you can take.

Remember, the other party’s insurer wants to minimise the amount they pay you – so their initial offer is often less than what they should or even are willing to pay you. This is where you need a tough negotiator on your side to go back and fight for you.

How Main Lawyers can help

Despite what you may hear on TV, there are many steps to a successful personal injury claim and many challenges along the way. It’s always best to have a legal expert on the journey with you.

We offer a free consultation to discuss what has happened to you and advise on what compensation you may be eligible for.

If you decide to proceed, our no-win, no-fee option means you won’t pay any professional fees until your case settles. So you’ve got nothing to lose and everything to gain. Contact us today to find out more.

Recent Articles

Understanding your rights after a car accident in NSW

In Australia, every state and territory has a scheme to protect people who are involved in a motor vehicle accident. In New South Wales, this includes compulsory third party insurance (or a ‘green slip’), which you need to buy before you can register your car. If...

Changes to workers compensation laws in Queensland

Australia’s workers compensation laws are complex and always evolving. Each state and territory has its own scheme. In 2023, a review of Queensland’s workers compensation scheme found some weaknesses in the system. As a result, the Workers’ Compensation and...

Changes to NSW Motor Accident Injuries Scheme

If you’re injured in a motor vehicle accident on New South Wales roads, you may be eligible for compensation under the NSW Motor Accidents Injuries Act 2017 (Motor Accident Injuries Scheme). However, the scheme has undergone recent changes that you should be aware...

Medical negligence in Queensland aged care facilities

In Australia, we’re lucky to have a high-quality health system. However, the Royal Commission into Aged Care Quality and Safety showed us that problems do occur in the aged care system. The aged care sector has a duty of care to prevent harm to our elderly and...

Claiming workers compensation after retirement age in NSW

If you suffer an injury or become unwell due to your work, you are protected by workers compensation law. All workers can receive compensation in the form of weekly payments and medical benefits while they recover from their workplace injury. But what happens if...

How does no-win no-fee work in NSW?

In Australia, you have the right to legal representation, regardless of your financial situation. To make sure our personal injury clients get the legal help they need, we at Main Lawyers offer a no-win no-fee arrangement under certain circumstances. This means...

What to do in a car accident while driving in NSW

Unfortunately, motor vehicle accidents are extremely common in New South Wales. For that reason, NSW has strong laws to protect anyone who is hurt in a car accident in the state. If you’re injured in a car accident in NSW, you can claim benefits – whether you were...

Claiming workers compensation with pre-existing injuries

Workers compensation is insurance that businesses take out to cover them if workers suffer a workplace injury. It provides benefits such as lost wages and medical expenses, and even a lump sum payment for permanent impairment.  But it’s not as simple as it sounds. ...

Workers compensation for mental health in New South Wales

There’s no doubt that Australian workplaces are becoming more stressful. Everything is needed faster than ever and working from home has made many employees more accessible at all hours. This has increased the incidence of mental health issues in the workplace....

Leading causes of personal injury in New South Wales

Unfortunately, personal injuries happen every day and in a variety of places. If you suffer an injury wholly or partly due to someone else’s negligence, this is often covered by personal injury law. You may be able to seek compensation for your injury. We help...

SETTLEMENT CALCULATOR

SERVICES

h

ARTICLES

CONTACT